Privacy policy

Alumess, located at Galileïstraat 10, NL-7131 PE Lichtenvoorde, The Netherlands, is responsible for the processing of personal data as described in this privacy statement.

Contact Information

https://www.alumess.com
Galileïstraat 10, NL-7131 PE Lichtenvoorde, The Netherlands
+86 574 88129512

Personal Data We Process

Alumess processes your personal data because you use our services and/or because you have provided it to us. Below is an overview of the personal data we process:

  • First and last name

  • Phone number

  • Email address

Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify the age of a visitor. We therefore recommend that parents be involved in their children’s online activities in order to prevent data being collected without parental consent.

If you believe that we have collected personal data about a minor without permission, please contact us at marketing@alumess.com, and we will delete this information.

Purpose and Legal Basis for Processing Personal Data

Alumess processes personal data for the following purposes:

  • To contact you by phone or email if this is necessary in order to carry out our services

Automated Decision-Making

Alumess takes responsibility for decisions based on automated processing that may have significant consequences for individuals. These are decisions made by computer programs or systems without human intervention (for example, a staff member of Alumess).

How Long We Store Personal Data

Alumess does not retain your personal data longer than strictly necessary to achieve the purposes for which it was collected. We apply the following retention periods for the following (categories of) personal data: 2 years

Sharing Personal Data with Third Parties

Alumess only shares your personal data with third parties if this is necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies or Similar Technologies We Use

Alumess uses functional, analytical, and tracking cookies. A cookie is a small text file stored in the browser of your computer, tablet, or smartphone when you first visit this website.

Alumess uses cookies with a purely technical functionality. These ensure that the website functions properly and that, for example, your preferences are remembered. These cookies are also used to optimize the website. In addition, we place cookies that track your browsing behavior to offer personalized content and advertisements.

When you first visited our website, we informed you about these cookies and asked for your consent to place them.

You can opt out of cookies by setting your internet browser to no longer store them. You can also delete all previously stored information via your browser settings.

For more information, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee

Accessing, Modifying, or Deleting Personal Data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Alumess. In addition, you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you to you or another organization you name.

You can send a request for access, correction, deletion, or data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to marketing@alumess.com.

To ensure that the request for access was made by you, we ask that you include a copy of your identity document with your request. In this copy, please black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy.

We will respond to your request as quickly as possible, but within four weeks.

Alumess also informs you that you have the right to file a complaint with the Dutch national supervisory authority, the Autoriteit Persoonsgegevens.

How We Protect Personal Data

Alumess takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you believe your data is not properly secured or there are indications of misuse, please contact our customer service or email marketing@alumess.com.

Measures taken by Alumess to protect your personal data include:

  • Security software such as antivirus programs and a firewall

  • TLS (formerly SSL): We send your data over a secure internet connection. You can recognize this by the ‘https’ in the address bar and the padlock icon

  • DKIM, SPF, and DMARC: These are three internet standards we use to prevent you from receiving emails on our behalf that contain viruses, are spam, or are intended to obtain personal (login) data

  • DNSSEC: An additional security layer (on top of DNS) for translating a domain name like alumess.com into the associated IP address (server name). It is provided with a digital signature that can be automatically verified to prevent you from being redirected to a fake IP address

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